Testimonials

I can’t recommend PC@Home enough.  When disaster struck Mike came out within a couple of hours to assess the problem.  Having managed to wipe out an entire operating system and lose data Mike restored everything and returned the laptop to us the next day.  Couldn’t ask for a better, more professional service, thank you.
Jill D. (Scarning)

 

Thoroughness-Customer Service-Timeliness-Quality

We would absolutely recommend this business.

Excellent Job. Thank you Mike for your help (2023)

Kay & John D. (Watton)

 

Just a short note to thank you for a hugely successful installation of my new Dell PC with which I am now beginning to get familiar.
The response times are a revelation and a joy whilst I begin to learn my way around Windows 11.  Hopefully I can do no damage!!
With my thanks and best wishes (2022)

Brian L. (Barnham Broom)

 

I have asked Mike at PC@Home Ltd for help with my computer on 2 occasions in the last few months. On both occasions he could not have been more friendly or helpful. He visited me very promptly and immediately made me feel at ease (I was not made to feel like a complete techno-numpty, even though I am!). He was careful, thorough and explained all the work that was done. I now feel that I have a professional but friendly computer expert on the end of the phone should I need more help, and I will not hesitate to make that call if and when the need arises. Thanks, Mike! (2021)

Alan H. (Worthing)

 

Nobody actually wants a PC problem but Mike from PC@Home manages to take all the stress out of it.  A very rapid response, punctual on the visits – improvements made as well as problem solved – and all for a very fair and reasonable cost.  Simply great service. (2020)

William B. (Mattishall)

 

I very much appreciated your help last week [Mike] and it was a pleasure to meet you. Everything is working just fine, including the television and I am a very happy bunny. It is good to know I have, at last, found a proper technical engineer who has [the] confidence and knows what’s what!

Janet R. (Shipdham)

 

My PC suffered a major incident that shut down the Windows operating system and damaged the hard drive. Mike was able to diagnose and fix the fault, recover my recent unsaved files, install a new hard drive and reconfigure my system. Mike gave this a high priority and worked evenings and a Sunday to resolve the problem. My thanks for his professional and ‘can do’ attitude

Stephen D. (Dereham)

 

I run my own business and it is essential that my computer network is always working effectively. I know that when I have a problem, PC@Home will respond quickly and get my system back up and running as soon as possible. If I need any help, advice or training it is provided in a friendly and professional manner.”
Learn 2 Drive (Dereham)

 

Mike provides solutions in a fast and efficient manner, and at a reasonable price. I’ll continue to use PC@Home for all my computer needs. In the ever changing environment of computerisation its great to know you can rely on someone for that important technical assistance and advice.
Mike P. (Watton) www.prestigetravelnorfolk.co.uk

 

My thanks to Mike for his time and patience in showing me how to operate my computer. I would recommend PC@Home to anyone needing tuition. Mike made things easy for me to understand and being a pensioner aged 74,  gave me the confidence to venture into this amazing world of computing.

Richard S. (Dereham) 

 

Mike has a refreshing, patient and thorough approach to home tuition and technical support. Nothing is too much trouble. Mike has helped me develop a wide range of skills with a number of software packages and given unbiased advice that’s suited my needs. My long working days means his flexibility with appointments and online support has been particularly valuable.
Sue R. (Gt. Dunham)

 

Mike, just wanted to say thank you so much for all the work you did sourcing and installing our new Dell PC. We are both really pleased with it and amazed at how quick everything is. I now want to use it rather than dreading having to do anything on it! We were so used to the old one being slow we didn’t realise what we were missing. So thank you for everything you did and your patience!

Linda G. (Brisley)

 

When I was worried about security on my computer, a visit from Mike reassured me that all was O.K. He then set up a broadband connection for me which is working well. I now feel confident that PC@Home will provide friendly and efficient back up when I need it.

Ann F. (Toftwood)

 

I found Mike’s work to be carried out in a thorough and professional manner; solving my various operational issues.

John M. (Gressenhall)

 

PC@Home’s service is second to none. I would not be passing Mike’s business cards around like confetti if I was not this pleased.

Bill F. (Gressenhall)

 

Mike, thanks so much for sorting it [Laptop] out so quickly. Really impressed with how clean the screen is, let alone all of the new fast speeds. Even my typing has improved!
E (Beetley)

 

When we decided to go ‘Wireless Broadband‘, we believed the ISP’s advertising that to ‘do it yourself’ was as easy as falling off a log. We certainly fell off something and into something else, in our efforts to get the damn thing to work!  Having admitted defeat, it was our good fortune to find Mike at PC@Home. A short time later we were up and running and have had no problems since. If only we’d phoned Mike in the first place!  Save yourself the hassle and don’t be tempted to DIY. Leave it to a professional and give Mike a call!

Phyllis & John (Scarning)

 


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